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Privacy policy

Last updated: 15th January 2018

Ardorgate takes your privacy very seriously. We ask that you read this privacy policy carefully as it contains important information about what to expect when Ardorgate collects personal information about you and how Ardorgate will use your personal data.

This policy applies to information we collect about:

visitors to our website; and

people who use our services;


1. The information we collect about you

When you use our services we collect the following personal information from you:

1.1 Your Ardor Account number.

1.2 We will also receive information about you from which we will add to the information which we already hold about you in order to help us provide the services and identify the payments that we have received and/or have made.


2. How we will use the information about you

We gather this information to allow us to process your orders and to provide the services requested. The relevant information is used by us to ensure that we are able to identify by whom we were paid and to whom we have made payments and thus provide the services in general.

Once the services are provided to you, we will not store the information received from together with your Ardorgate Account number information. Thus your Ardorgate Account number will not be identifiable as yours in our records. After the services are supplied to you, we will keep only as much information about you as we are required for accounting purposes or are required by law.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. We may also provide such aggregate information to third parties. These statistics will not include information that can be used to identify you.


3. Our use of cookies and other information-gathering technologies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the website and to compile statistical reports on website activity. For further information about cookies visit or You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function if you remove cookies from your browser.


4. How we protect your information

We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.


5. Overseas transfers

Our servers are located within the European Economic Area (EEA) and we do not intend to regularly transfer any information relating to you outside the EEA. However, due to technical or technological reasons the information you provide may be transferred to countries outside the EEA that do not have similar protections in place regarding your data and restrictions on its use as set out in this policy. Should any such transfers be required, we will take steps to ensure adequate protections are in place to ensure the security of your information. The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein. By submitting your information you consent to these transfers as specified above.


6. Access to your information and updating and correcting your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to We may make a small charge for this service.

We want to ensure that your personal information is accurate and up to date. You may ask us to correct information you think is inaccurate, and you may also ask us to remove information which is inaccurate. Please note: in order to use the services, you are required to have an account with and thus please refer to privacy policy. You will only supply your Ardor Account number to Ardorgate and any other your personal information which we will receive will be passed to us by in order for us to identify payments and to provide our services to you.


7. Sale of business

If Ardorgate’s business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.


8. Your consent

By submitting your personal information and using our services you consent to the use of that information as set out in this policy.


9. Changes to privacy policy

We keep our privacy policy under regular review. If we change our privacy policy we will post the changes on this page, so that you may be aware of the information we collect and how we use it at all times. You can determine when we last changed the privacy policy by referring to the ‘LAST UPDATED’ statement above.


10. How to contact Ardorgate

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an email to


11. Links to other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.